Randal A. Yaw

     resume@randyyaw.com

PROFILE

Relevant Experience

Self Employed                                                                                                                  College Place, WA

Computer Consultant                                                                                                         2002- present

§             Troubleshoot hardware problems including network hardware conflicts, replace hard drives, video cards, and SCSI cards

§             Troubleshoot software problems including installing operating systems from scratch, install COTS and in-house software packages,

        analyzing and resolving conflicts between various software packages Install hardware, software, and OS for private individuals and small businesses

 Public Employees Retirement System                                                                                      Tigard, OR

Tech Support/Help Desk                                                                                                         1997-2002

§             Managed virus protection in a 250-user environment

§             Trained hundreds of individuals including accountants, executives, and college students in computer literacy, COTS programs and mathematics

§             Network Administration for users, email and resources; create, modify, and  monitor; Windows and Novell

Summit Information Systems                                                                                               Corvallis, OR

Programmer/Analyst                                                                                                                       1997

§             Enhanced and maintained a credit union financial processing package

Gen. Conf. of Seventh-day Adventists                                                                           Silver Spring, MD

Programmer/Analyst/Tech Support                                                                                          1992-1996

§             Designed, programmed and implemented automated system to speed up manual processes including subsidiary ledgers, inventory and sales

§             Provided support for in-house programs and COTS products

FBI                                                                                                                               Washington, DC

Programmer/Analyst                                                                                                              1987-1992

§             Maintained and enhanced multi-million line fingerprint management database system

§             Wrote and supported ad hoc stand alone PC database applications

Columbia Union College                                                                                              Takoma Park, MD

FORTRAN Teacher                                                                                                                         1987

Operating Systems / HArdware

Windows XP, 2000, ME, 98, 95, NT4.0 ¨ Novell 4, 5 ¨ MS‑DOS ¨ MVS, MVS‑XA ¨ MPE ¨ SO‑ISPF

PC ¨ IBM Main Frame ¨ VAX 11750 ¨ Perk and Elmer 3230 ¨ HP3000 ¨ Mac

Education

Walla Walla College, 1984 Bachelor of Science in Mathematics with minor in Computer Science